Frequently Asked Questions (FAQs)
Welcome to our FAQ section! Have a question? We’ve got answers.
👕 Orders & Products
Q: What sizes do you offer?
A: We offer sizes ranging from XS to 5XL depending on the style. Please refer to the size chart on each product page for exact measurements.
Q: Can I customize a t-shirt with my own design?
A: Yes! We offer custom and personalized tees. Simply upload your design or enter your text on the product page.
Q: What if I ordered the wrong size or color?
A: If your item hasn’t shipped yet, contact us ASAP at support@besttshirtshop.com and we’ll do our best to update your order. Once shipped, changes may not be possible.
🚚 Shipping & Delivery
Q: How long does shipping take?
A: Standard shipping typically takes 5–10 business days in the U.S. Expedited options are available at checkout. For international orders, please allow 7–21 business days.
Q: Do you ship internationally?
A: Yes, we currently ship to select international countries. Shipping times and costs will vary by location.
Q: How can I track my order?
A: Once your order ships, we’ll email you a tracking link. You can also track it through your account dashboard if you created one.
💳 Payments & Billing
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, AMEX), PayPal, Apple Pay, and Google Pay.
Q: Is my payment information secure?
A: Absolutely. We use SSL encryption and secure payment gateways to keep your information safe.
🔁 Returns & Refunds
Q: What’s your return policy?
A: We accept returns within 30 days of delivery for most items. Items must be unworn and in original condition. Custom or final sale items are not eligible for return.
Q: How do I start a return or exchange?
A: Email us at support@besttshirtshop.com with your order number and reason for the return. We’ll guide you through the process.
❗ Issues & Support
Q: I received the wrong or a damaged item. What should I do?
A: We’re sorry! Please contact us within 7 days of delivery with photos of the item, and we’ll make it right.
Q: I haven’t received my order. What should I do?
A: If it’s past the estimated delivery time, please reach out to support@besttshirtshop.com so we can investigate with the carrier.
💬 Still have questions?
No problem — we’re here to help!
📧 Email us anytime at: support@besttshirtshop.com
📍 Visit our Contact Us page for more support options.